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(Topic ID: 316409)

Need 24 VDC 400 RPM for TNMNT

By KOpinball

1 year ago


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Topic Stats

  • 11 posts
  • 6 Pinsiders participating
  • Latest reply 88 days ago by Beaster
  • Topic is favorited by 1 Pinsider

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#1 1 year ago
OP
 
KO

KOpinball

Pinside+ Frequent

US Westminster, CA

2y 32,900 69 4 6

Hey there, So all of a sudden the pizza stopped spinning. The machine locks the balls and places them on the pizza but once they are supposed to spin out and go everywhere the pizza doesn't move. The pizza just drops them instead of spinning. any idea how I can make it work again? What should I check? so far I have no errors either. thanks
Sterns tech support is no help. no surprise there. looking around for this part. can someone send me a link so I can buy one? I had no luck so far. thanks,

Screen Shot 2022-06-03 at 10.24.38 AM (resized).pngScreen Shot 2022-06-03 at 10.24.38 AM (resized).png
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#2 1 year ago
 
BAM

plasticbugs

Pinside member

US Berkeley, CA

3y 36,300 307 1

There is a setting (I think it's a new setting) that disables the pizza spinner. Can you do the dumb thing and check that it wasn't accidentally disabled in the settings?

edit: can you also do the "pizza disc test" in the menu. It's under: Diag > Game > Disc

Choose clockwise or counter clockwise and then close the coin door. If the disc spins, then it's not a mechanical issue with the spinner motor.

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#3 1 year ago
OP
 
KO

KOpinball

Pinside+ Frequent

US Westminster, CA

2y 32,900 69 4 6

Quoted from plasticbugs:

There is a setting (I think it's a new setting) that disables the pizza spinner. Can you do the dumb thing and check that it wasn't accidentally disabled in the settings?
edit: can you also do the "pizza disc test" in the menu. It's under: Diag > Game > Disc
Choose clockwise or counter clockwise and then close the coin door. If the disc spins, then it's not a mechanical issue with the spinner motor.

I did that. it makes a humming sound. It doesn't turn either way. I am 100% it's this part but don't know the manufacture of the item. No one seems to have the part.

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#4 1 year ago
 
JON

bigehrl

Jackbar

US New York, NY

12y 97,150 3,857 80

OP
Quoted from KOpinball:

I did that. it makes a humming sound. It doesn't turn either way. I am 100% it's this part but don't know the manufacture of the item. No one seems to have the part.

it seems unlikely the motor in a 2 year old game went bad. it's possible, but unlikely. i'd probably exhaust all other options before forking over the cash for a new one, only to install it and find yourself in the same predicament.

maybe you did that already, but figured it's worth mentioning.

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#5 1 year ago
 
TOM

twhtalm

Pinside member

8y 58,300 261

Quoted from bigehrl:

it seems unlikely the motor in a 2 year old game went bad. it's possible, but unlikely. i'd probably exhaust all other options before forking over the cash for a new one, only to install it and find yourself in the same predicament.

$300 for half of the assembly
https://www.marcospecialties.com/pinball-parts/511-2918-00

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#6 1 year ago
 
TOM

twhtalm

Pinside member

8y 58,300 261

The motor alone is out of stock at a bargain price of $164.99
https://www.marcospecialties.com/pinball-parts/041-5126-00

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#7 1 year ago
 
GPE

G-P-E

GPE

US Omaha, NE

13y 76,800 2,778 4

Still made by Multiproducts Company but you need to buy a large quantity from them to meet minimum buy.
www.multiproducts.com

Can still get them at a somewhat high price of $73 through Digikey:
https://www.digikey.com/en/products/detail/multi-products-company-inc/DCM-1026/15668238

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#8 1 year ago
OP
 
KO

KOpinball

Pinside+ Frequent

US Westminster, CA

2y 32,900 69 4 6

Quoted from G-P-E:

Still made by Multiproducts Company but you need to buy a large quantity from them to meet minimum buy.
www.multiproducts.com
Can still get them at a somewhat high price of $73 through Digikey:
https://www.digikey.com/en/products/detail/multi-products-company-inc/DCM-1026/15668238

I was going to buy that today and give it a shot. Hopefully it's just that. Crossing fingers. the difference is the amps. .07 it is on the part, but the one on Digi-Key is .05 darn it. I'll roll the dice and buy it. I will update you guys in a week and tell you how it went.

1 week later
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#9 1 year ago
OP
 
KO

KOpinball

Pinside+ Frequent

US Westminster, CA

2y 32,900 69 4 6

UPDATE Turns out that the digikey part with the .5 AMP works fine for the pinball machine. I had to remove the whole housing. It took 1-1.5hours to complete. It took me longer then I would have liked, but I did use the same connection back part that came from Stens. the Grey part where the prongs are would have to be soldered but I bypassed it by taking out the old one and using it with the new part. $80 repair and now the pizza spins pretty cool.

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#10 1 year ago
 
BAM

plasticbugs

Pinside member

US Berkeley, CA

3y 36,300 307 1

OP
Quoted from KOpinball:

UPDATE Turns out that the digikey part with the .5 AMP works fine for the pinball machine. I had to remove the whole housing. It took 1-1.5hours to complete. It took me longer then I would have liked, but I did use the same connection back part that came from Stens. the Grey part where the prongs are would have to be soldered but I bypassed it by taking out the old one and using it with the new part. $80 repair and now the pizza spins pretty cool.

That's great to hear. I expect in the coming years, other folks will have this issue and this thread will be their savior. Thanks for reporting back!

1 year later
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#11 88 days ago
 
TJK

Beaster

Pinside member

CA Winnipeg, MB

9y 32,400 34 20 9

Quoted from G-P-E:Still made by Multiproducts Company but you need to buy a large quantity from them to meet minimum buy.
www.multiproducts.com
Can still get them at a somewhat high price of $73 through Digikey:
https://www.digikey.com/en/products/detail/multi-products-company-inc/DCM-1026/15668238

I am so happy I found this post. Just bought a Turtles and the pizza was very intermittent and would not spin at all in multiball. I bought the one from DigiKey. Everything works perfect now for a fraction of the price.

Thanks! I appreciate this information so much!

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